Elements and Performance Criteria
- Plan, implement and test an enterprise email solution
- Plan implementation to provide mail services to meet business requirements
- Prepare existing network for mail server installation
- Install and configure mail servers
- Configure users, mailboxes, address lists, distribution lists and user constraints
- Configure mail-client access
- Configure message integrity and anti-spam, antivirus and anti-phishing measures
- Configure message transport to deliver mail within and outside enterprise
- Monitor mail system performance
- Implement measures to provide high availability and data recovery
- Test functionality
- Plan, implement and test remote access to email
- Plan, implement and test an enterprise web portal or content management solution
- Plan namespace and server roles, and deploy web portal or content management software
- Configure access and security
- Configure network infrastructure
- Manage design and customisation of portal and related services
- Monitor performance and logs
- Implement measures to provide high availability and disaster recovery
- Test functionality
- Plan, implement and test business collaboration tools